High Turnover and Low Retention in Retail

The retail industry faces a significant challenge with high employee turnover rates, which are often double the average turnover rate of other industries. According to the U.S. Bureau of Labor Statistics, the annual turnover rate in the retail sector was approximately 60% in 2023, compared to an average of 20% across all industries. This high turnover leads to increased costs, with the Society for Human Resource Management estimating that it costs an employer 6 to 9 months of an employee's salary to replace them.

Financial stress is a key factor driving this turnover. A 2022 PwC Employee Financial Wellness Survey found that 64% of retail employees are financially stressed, compared to 57% in other sectors. Retail workers often deal with low wages—averaging $28,000 per year, according to the U.S. Census Bureau—unpredictable schedules, and a lack of financial security, which leads to dissatisfaction and a constant search for better opportunities.

Improving Financial Well-being

To effectively address the high turnover rates in retail, companies must go beyond traditional incentives like discounts and bonuses. The focus should be on enhancing the financial well-being of employees. Providing resources for financial planning, access to emergency funds, and ongoing financial education can significantly reduce the financial stress that many retail workers face. When employees feel financially secure, they are more likely to remain with their current employer, engage more fully in their work, and provide better customer service.

A study by the Financial Health Network in 2022 found that employees with access to financial wellness programs were 47% more likely to stay with their employer for at least five years. Furthermore, the same study indicated that financially secure employees are 23% more productive at work.

Meet OrbisPay: Your Partner in Financial Wellness

OrbisPay recognizes the unique financial challenges that retail employees face. As a leader in financial wellness solutions, OrbisPay is dedicated to helping employees manage their finances more effectively, fostering a sense of stability and improving overall morale. Our platform offers a variety of tools and services specifically designed to address the needs of the retail workforce.

How Financial Wellness Solutions Can Help: Specific Strategies

OrbisPay provides a comprehensive suite of financial wellness tools that can significantly ease the financial stress of retail employees. Here’s how these solutions can make a difference in the retail sector:

  1. On-Demand Access to Earned Wages: Retail employees can access their earned wages whenever they need them, rather than waiting for a traditional payday. This immediate access helps them manage daily expenses and unexpected emergencies, reducing their dependence on high-interest payday loans or credit cards. According to a 2023 survey by the National Retail Federation, 45% of retail employees have used payday loans, and 65% would prefer immediate access to earned wages.
  2. Personalized Financial Education: Our platform offers retail employees access to customized financial education resources, including budgeting tips, savings strategies, and advice on managing variable income. This empowers employees to take control of their finances and make informed decisions, leading to a more stable financial future. The PwC survey also showed that 67% of employees who received financial education reported reduced financial stress.
  3. Flexible Financial Health Monitoring: OrbisPay provides tools that allow retail employees to monitor their financial health, track spending, and set savings goals. This helps employees maintain a sense of financial control and security, which is essential given the often unpredictable nature of retail work hours and wages. According to a 2023 Gallup poll, 72% of employees who regularly track their financial health report higher job satisfaction.
  4. Stress-Free Loans and Advances: Retail employees can apply for small, interest-free loans directly through the OrbisPay app. This can help them manage cash flow challenges without resorting to high-interest options, providing peace of mind during peak seasons or when unexpected expenses occur. Research from the Urban Institute indicates that 44% of retail employees lack a sufficient emergency savings fund, making these loans a vital resource.

Integrating OrbisPay into your employee benefits program offers a proactive solution to financial stress, tailored to meet the specific needs of retail workers. This leads to improved employee morale, increased productivity, and better retention rates. When employees are free from financial worries, they are more focused on providing excellent customer service and contributing to a positive workplace environment.

Ready to improve employee retention and morale in the retail industry? Contact us today to learn more about our financial wellness solutions tailored for retail workers!